Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges depends on every product. The price is calculated with the size and weight of the product(s) and the distance between our warehouses and the final destination. There’s also Free Shipping offers you can wait for 🙂

Which payment methods are accepted in the Online Shop?

We accept Credit, Debit Cards and Paypal.

How long will delivery take?

Delivery should take between 5-15 days before the order is processed.

How secure is shopping in Wallclocksmart? Is my data protected?

Yes, of course. Our website encrypts all your personal data.

What exactly happens after ordering?

After ordering you will receive an e-mail with your Order Number letting you know the order was placed. Then, when the payment is accepted and your order processed, you will receive another one letting you know everything’s fine with the estimated time of delivery. Finally, you will receive your amazing wall clock at your door!

How can I contact the Customer Care team?

You can contact our Customer Care team here by e-mail or reach out vía Facebook Messenger.

Send us an email